Legal Department

OneColo Hosting
Attn: Legal Department
9310 Florida Palm Drive
Tampa, FL 33619

Phone: 1-888-999-4898
legal@onecolo.com

Abuse Complaints

OneColo Hosting
Attn: Abuse Department
9310 Florida Palm Drive
Tampa, FL 33619

abuse@onecolo.com

It is most efficient to email our abuse department first with any abuse information you have.  By emailing our abuse department, you will open an abuse case on the issue creating documentation of the complaint.  Once the abuse case is open in our systems, we are able to start our process of identifying the nature of the problem, locating the source of the problem and finally, eliminating the problem.

Copyright Complaints

OneColo Hosting
Attn: Copyright Department
9310 Florida Palm Drive
Tampa, FL 33619

copyright@onecolo.com

If you suspect a OneColo customer has posted material that infringes your copyright, a properly formatted DMCA complaint notification of a claimed copyright infringement must be provided via email or regular mail to OneColo’s Abuse Department and must include the following;  (see statute 17 U.S.C. Section 512(c)(3)

  • A physical or electronic signature of the copyright owner, or a person authorized to act on behalf of the owner, of an exclusive copyright that has allegedly been infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works on that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit OneColo to locate the material.
  • Information reasonably sufficient to permit OneColo to contact the Complaining Party, such as an address, telephone number, and, if available, an electronic mail address at which the Complaining Party may be contacted.
  • A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the Complaining Party is the owner, or is authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.

Privacy Policy

OneColo complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.  OneColo has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view OneColo’s certification, please visit http://export.gov/safeharbor/

OneColo Tampa (HQ)

9310 Florida Palm Drive
Tampa, FL 33619

OneColo Guarantee

  • 99.99% Uptime
  • 100+ Gbps capacity
  • 24x7x365 Support
  • Knowledgeable Staff
Legal Information
onecolo partner xzbackup white label online backup reselling onecolo partner rsync online storage provider onecolo partner xzhost reseller website hosting